HELP


Records Management Help

Where are you located?

Record Nations has member companies located throughout North America. You will get quotes from local companies serving your area. We offer services in records management solutions, record scanning and storage and offsite records backup services. The companies we partner with all meet our requirements and are ready to provide you with outstanding service.

How do you charge?

We charge by volume. Our prices are for storage by the box or tape and scanning by the image. Fees may also apply to index your documents and for retrieval.

How long until I get quotes?

You should receive quotes within hours of submitting a quote request. A quote will be customized to your specific job and the amount of work that it will require. The quote will be custom to whether records management solutions, record scanning and storage or offsite records backup services are needed.

What is “HIPAA”?

HIPAA stands for The Health Insurance Portability and Accountability Act of 1996 requires all covered entities to proactively safeguard individually identifiable health and healthcare-related information. Please visit the US Dept. of Health and Human Services.

What is “GLBA”?

GLBA stands for the Gramm-Leach-Bliley Act of 1999. This requires that financial institutions take steps to ensure the security and confidentiality of their customer’ non-public, personal information. To learn more visit the Federal Trade Commission.

What is “FACTA”?

FACTA stands for The Fair and Accurate Credit Transaction Act of 2003. The disposal rule requires proper destruction of all personal customer information. For current rulings please visit the Federal Trade Commission.

How much paper can fit in a file box?

The amount of paper that a standard file box can hold is about 28 pounds.

How many pages can fit in a file box?

The amount of pages that a standard file box can hold is around 2500 pages when in file folders.

How much lead time do you need to schedule service?

We can usually be at your location within 24 hours. Often times we can arrange service the following business day.

If you don’t see your question here please contact us at support@recordnations.com so we can get you an answer.